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Good Internetting Amtrak!

Wed, Oct 8, 2008

Business, The Internet

By now you probably have at least seen this, which is awesome. But here is a bit more awesome Amtrak internetting!

I was looking at trains from Boston to NYC, and on the dates I was looking, there is some 10 options to NYC and some 3 options back…lots of combinations. I tried one and got this message:

Problem with Space Availability: Sorry, one or more segments of your itinerary may have sold out. Please select an alternate date or time, or call 1-800-USA-RAIL (1-800-872-7245) for assistance.

Fail!

But it doesn’t tell you which route is sold out at which time, just a generic sold out error message. So I tried a few more combos and got the same result. Starting over and searching again for the same stuff, gave the same result.

Is having a detailed error message indicating which route is sold out too much to ask? Or how about just not showing the routes on the selection screen that are sold out?

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This post was written by:

andrew - who has written 835 posts on andrewteman.org.


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