Definitely could have used this when trying to track down anything with a pulse at Cingular last week. Via YesButNoButYes, it’s a database of shortcuts to bypass those annoying phone prompts and get an actual, living, breathing, person.
Link Here..
A funny side note, the option for Cingular reads:
For faster service, press the option that you are looking to close your account, You get the same ppl but an immediate answer